Customer Experience

Delivering Service

Being the complete delivery partner is about more than the physical changes we make to the urban landscape, it is about the quality of the customer experience. That’s why the one we deliver will always be so central to our marketing and selling, and to the brand that we want to be. It starts when there is nothing, when a buyer purchases "off plan". It continues throughout the building phase, during the move in, and into dedicated aftercare. It is about creating long-term relationships with every Londonewcastle homeowner, inviting them to be part of our own creative and cultural world. And it invests in the wider community in which each development is located to forge a lasting connection between place and developer. It is a “beginning without end” cycle.